1. General Information

This Legal Notice provides information about the website operated by The Toy Guys. By accessing or using our website, you acknowledge this notice and agree to use our website in accordance with applicable laws and our published store policies.

Business Information

Store Name: The Toy Guys

Business Address:
4911 W Broad St
Richmond, VA 23230
United States

Email: support@thetoyguys.shop

Phone: +1 804-572-7963

2. Website Ownership and Operation

The website and its content are operated by The Toy Guys.

Our website provides information about our toys, games, collectibles, and related products, allowing customers to browse and purchase products through our online store.

We aim to keep website information clear, accurate, and useful. Product availability, pricing, descriptions, and other information may change from time to time.

3. Intellectual Property Rights

Unless otherwise stated, website content, including store branding, logos, text, product descriptions, images, graphics, website design, and other original materials, is owned by The Toy Guys, its content providers, or the respective rights holders and may be protected by applicable intellectual property laws.

Without appropriate authorization, you may not:

• Copy or reproduce website content for unauthorized purposes.

• Modify, republish, or distribute our original content.

• Use our branding, logos, or trademarks in a misleading or unauthorized manner.

• Reproduce or commercially exploit website materials without permission.

Third-party trademarks, brand names, product names, and related intellectual property remain the property of their respective owners.

Unauthorized use of protected content may result in appropriate action to the extent permitted by law.

4. Website and Product Information

We make reasonable efforts to ensure that information displayed on our website is accurate and up to date. However, we cannot guarantee that every description, image, price, availability status, or other detail will always be complete, current, or free from errors.

Product images are intended to provide a general representation of the products. Colors, appearance, packaging, artwork, or minor details may vary because of photography, lighting, manufacturing updates, or device and screen settings.

For toys and games, customers and parents or guardians should review manufacturer-provided age recommendations, warnings, labels, and instructions before use and determine whether a product is appropriate for the intended user.

5. Disclaimer

To the fullest extent permitted by applicable law, The Toy Guys does not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.

To the extent permitted by law, we are not responsible for indirect, incidental, special, or consequential losses or damages arising from the use of our website.

Nothing in this Legal Notice is intended to exclude, restrict, or limit any rights or protections that cannot legally be excluded or limited under applicable U.S. or Virginia law.

6. External Links

Our website may occasionally contain links to third-party websites, services, or resources.

These websites are operated independently of The Toy Guys. We do not control and are not responsible for their content, availability, security, privacy practices, or policies.

Customers who visit third-party websites do so at their own discretion and should review the applicable terms and privacy policies of those websites.

7. User Responsibilities

When using our website, you agree to:

• Provide accurate information when placing an order or contacting us.

• Use the website only for lawful purposes.

• Avoid attempting unauthorized access to our website, systems, or accounts.

• Avoid introducing malicious software, harmful code, or other disruptive material.

• Respect the rights, privacy, and security of other users and our business.

• Not use our website for fraudulent, abusive, or otherwise unauthorized activities.

We reserve the right to restrict or suspend access to our website where we reasonably suspect fraud, abuse, unauthorized activity, or misuse, subject to applicable law.

8. Orders, Shipping, Returns, and Refunds

Purchases made through our website are also subject to our applicable store policies.

Shipping: We offer free shipping on U.S. orders with no minimum purchase requirement. We currently ship within the United States only using USPS, UPS, or FedEx.

Our standard order processing time is generally 1–2 business days, followed by an estimated carrier transit time of 2–5 business days. The typical estimated delivery timeframe is 3–7 business days from order placement. Delivery estimates are not guaranteed dates and may be affected by carrier delays or other circumstances outside our control.

Returns and refunds: Returns and refunds are governed by our Refund & Return Policy, including applicable eligibility requirements and procedures.

Customers should review our published shipping, refund, and return policies before completing a purchase.

9. Governing Law

This Legal Notice shall be governed by and interpreted in accordance with the applicable laws of the Commonwealth of Virginia and the United States, without limiting any mandatory consumer rights or protections that may apply under applicable law.

10. Changes to This Legal Notice

We may update or revise this Legal Notice from time to time to reflect changes to our business operations, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised effective date where appropriate. Continued use of the website after an updated notice is posted constitutes acknowledgment of the revised notice to the extent permitted by applicable law.

Contact Information

If you have questions about this Legal Notice, our website, our products, or our store policies, please contact us using the information below.

The Toy Guys

Business Address:
4911 W Broad St
Richmond, VA 23230
United States

Email: support@thetoyguys.shop

Phone: +1 804-572-7963

Customer Service Hours — Eastern Time (ET)

• Monday–Friday: 10:00 AM–6:00 PM

• Saturday: 10:00 AM–4:00 PM

• Sunday: Closed

The Toy Guys is committed to transparency, responsible business practices, respect for intellectual property, and providing customers with a trustworthy shopping experience.