Contact information

At The Toy Guys, we’re here to help! Whether you have questions about our toys, need assistance with an order, or want to learn more about our products, our team is happy to assist you.

Get in Touch

Business Name: The Toy Guys

Address: 4911 W Broad St, Richmond, VA 23230, United States

Phone: +1 804-572-7963

Email: support@thetoyguys.shop

Business Hours

• Monday: 10:00 AM – 6:00 PM

• Tuesday: 10:00 AM – 6:00 PM

• Wednesday: 10:00 AM – 6:00 PM

• Thursday: 10:00 AM – 6:00 PM

• Friday: 10:00 AM – 6:00 PM

• Saturday: 10:00 AM – 4:00 PM

• Sunday: Closed

How Can We Help?

Please contact us for assistance with:

• Order status and shipping inquiries

• Returns, refunds, and exchanges

• Product information and availability

• Damaged, defective, or incorrect items

• General questions and feedback

For faster assistance with an order, please include your order number and the email address used when placing your order.

We’re Here for You

Your satisfaction matters to us. Thank you for choosing The Toy Guys! We look forward to helping you find toys and gifts that bring fun and happiness to every occasion.

Email us at: support@thetoyguys.shop